In a significant move aimed at enhancing the operational efficiency and passenger amenities of one of India's busiest railway hubs, the newly appointed Divisional Railway Manager (DRM) of Waltair Division undertook a thorough inspection of Visakhapatnam Railway Station . This visit underscores the Indian Railways' commitment to continuous improvement and responsiveness to passenger needs.

Key Areas of Focus During the Inspection:

1. Infrastructure Assessment:

   • Platforms and Tracks: The DRM meticulously examined the condition of platforms and tracks, emphasizing the necessity for regular maintenance to ensure safety and operational efficiency.
   • Signage and Navigation: Recognizing the importance of clear guidance for passengers, a review of existing signage was conducted, with plans to introduce more user-friendly and multilingual signs.

2. Passenger Amenities:

   • Waiting Areas: The comfort and convenience of waiting areas were evaluated, with discussions on upgrading seating arrangements and enhancing cleanliness standards.
   • Sanitation Facilities: A critical review of restrooms and sanitation facilities was undertaken, aiming to align them with the Swachh Bharat Abhiyan's objectives.
   • Drinking Water: Ensuring the availability of clean drinking water, the DRM inspected water dispensing units and considered the installation of additional units in high-traffic zones.

3. Safety and Security Measures:

   • Surveillance Systems: The current state of CCTV installations was assessed, with plans to expand coverage to bolster security.
   • Lighting: Adequate illumination in and around the station premises was emphasized to deter unlawful activities and enhance passenger safety.
   • Emergency Protocols: The DRM reviewed existing emergency response strategies, highlighting the need for regular drills and staff training sessions.

4. Cleanliness and Hygiene:

   • Waste Management: Strategies for efficient waste segregation and disposal were discussed, promoting eco-friendly practices.
   • Regular Cleaning Schedules: The importance of adhering to strict cleaning routines, especially in high-touch areas, was underscored to maintain a hygienic environment.

5. Technological Advancements:

   • Digital Information Systems: The DRM explored the integration of digital boards displaying real-time train schedules and updates to assist passengers effectively.
   • Mobile Application Support: Enhancements to existing mobile platforms were considered, aiming to provide seamless access to information and services for tech-savvy travelers.

6. Stakeholder Engagement:

   • Staff Interaction: Engaging with station staff, the DRM gathered insights into operational challenges, fostering a collaborative approach to problem-solving.
   • Passenger Feedback: Mechanisms to actively seek and incorporate passenger feedback were discussed, ensuring that improvement initiatives align with user expectations.

Future Initiatives and Commitments:

The DRM articulated a forward-looking vision for Visakhapatnam Railway Station, focusing on:

• Sustainability: Implementing green practices, such as rainwater harvesting and solar energy utilization, to reduce the station's environmental footprint.
• Accessibility: Upgrading facilities to cater to differently-abled passengers, ensuring inclusivity in all services.
• Enhanced Connectivity: Exploring avenues to improve last-mile connectivity, facilitating seamless transitions between various modes of transport.