• Sunday, 29th September 2024

AI Can't Replace Human Touch in Public Relations- cautions PR expert



D Ramu, Chairman of the Public Relations Society of India (PRSI) Hyderabad Chapter, sounded a cautionary note on the growing influence of artificial intelligence (AI) in public relations, emphasizing that while AI offers significant advantages, it cannot replace the essential human element.


"I have my own doubts about AI's impact on effective public relations," Ramu stated during a keynote address at the PRSI Visakhapatnam Chapter's lecture series on Public Relations and Its Impact on Present Society.  "AI may be a great tool for creating compelling stories, but we still need the human touch to sell them. PR is 'PyaaR'—it's about persuasion, emotions, and human connection."


Ramu acknowledged AI's ability to streamline routine PR tasks but stressed that these efficiencies fall short of delivering the deeper connection needed for impactful public relations.


"While AI can help us manage and analyze data, craft messages, and even predict trends, it is not capable of understanding the emotions and nuance required to build trust with an audience," he remarked. "Public relations is more than just the dissemination of information—it's about connecting with people on a deeper, emotional level."

 


Ramu also addressed concerns related to ethics in technology, health issues within the PR profession, and salary disparities across the industry. "While AI can refine certain processes, public relations will always require the intuition, empathy, and ethical decision-making that only humans can provide," he concluded.


The Public Relations Society of India (PRSI) felicitated Charishma Krishna, Miss South India 2022, for her achievements. Charishma Krishna, a student of Fine Arts at Andhra University, has pursued a career in dance, modeling, and acting.


The gathering also featured addresses from key office bearers, Vice President- South US Sharma, Chairman M. Kali VL Narasimham, Secretary A Govinda Rao, and Treasurer Narasimham, who shared their insights and perspectives with the audience.

 

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